Help Center

How can we help?

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What are credits for?
Everyone is encouraged to get 10 free credits by introducing 3 pet lovers to sign…
How do I submit my Identification and documents as badges for verification?
Submitting your ID and verification information is simple and fast. We take your privacy and…
Privacy & Cookie Policy
This Privacy Policy is effective as of: 1st OCTOBER, 2016 PetBacker.com ("PetBacker") values your privacy.…
Cancellation by Pet Owner
Before booking starts If the chosen Backer is not suitable after a meet and greet,…
How do I get paid?
Important: Booking and getting paid through PetBacker is required per our Terms of Service. Never…