Help Center

How can we help?

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What are credits for?
Everyone is encouraged to get 10 free credits by introducing 3 pet lovers to sign…
Privacy & Cookie Policy
This Privacy Policy is effective as of: 1st OCTOBER, 2016 PetBacker.com ("PetBacker") values your privacy.…
How do I submit my Identification and documents as badges for verification?
Submitting your ID and verification information is simple and fast. We take your privacy and…
Cancellation by Pet Owner
Before booking starts If the chosen Backer is not suitable after a meet and greet,…
How do I get paid?
Important: Booking and getting paid through PetBacker is required per our Terms of Service. Never…