Help Center

How can we help?

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What are credits for?
Everyone is encouraged to get 10 free credits by introducing 3 pet lovers to sign…
How do I submit my Identification and documents as badges for verification?
Submitting your ID and verification information is simple and fast. We take your privacy and…
Privacy & Cookie Policy
This Privacy Policy is effective as of: 1st OCTOBER, 2016 PetBacker.com ("PetBacker") values your privacy.…
How do I get reviews and recommendations?
If you have received the link to your personal listing webpage1) Share the link to…
Cancellation by Pet Owner
Before booking starts If the chosen Backer is not suitable after a meet and greet,…